SAP Basis- Managed Service

As an SAP Gold Partner, we are happy to support you with our SAP Basis Managed Service with individual solutions tailored to your needs. Whether in day-to-day operations or in project business, highly competent SAP Basis consultants, who have gathered a wealth of expertise through assignments in a wide variety of industries at companies of all sizes, are available to you. Through conferences and ongoing training and certification, our experts are constantly expanding their services and are prepared for any situation.
 

Software Lifecycle Management 

  • Installation and configuration of the SAP system landscape 
  • System- and client copy  
  • Release upgrades
  • Unicode Conversion
  • Enhancement Package Installation
  • Support Package Installation
  • Security Updates
  • Database Upgrade

    SAP technology consulting 

      • System architecture planning and design
      • System layout, hardware sizing, automated system monitoring
      • Configuration & operation of SAP Solution Manager
      • Migration and relocation of SAP systems and SAP Hana
      • SAP Cloud and Cloud Services 

      SAP operation 

        • Backup, restore and snapshot routines
        • Transport management 
        • User and security management 
        • Database management 
        • Troubleshooting and support 
        • Performance analysis and tuning 
        • Parameterization 
        • Monitoring of the database, the operating system and the SAP system
           

        Further services 

        • Implementation of SAP Single Sign
        • Connectivity and security between SAP and non-SAP systems
        • Interfaces between On-premise and cloud services
        • Operating system support and consulting

         

        Service catalog Hana administration tasks 

         

        General administration

        • Administration of single and multi-container Hana system architectures (Tenant and System DB, XS Runtime Platform) in single and multi-host (distributed) systems. 
        • Parameterization of Hana systems 
        • Management of Hana license(s) 
        • Landscape management
          • System copies and moves
          • Copying of single tenents
          • System renaming
        • Connection of Hana administration tools
          • Hana Cockpit
          • Hana Studio
          • HWCCT (for TDI)
          • Solution Manager
        • Tenant DB administration (creation, configuration, ...)
        • Hana lifecycle management (Hana system upgrades, XS deployments, ...)
        • Network management (port and name resolution management)
        • Hana XS, XSA administration: jobs, certificates
        • Deployment management: HDI, HTA, CTS, CTS+

        Security authorizations

        • User and authorization management
          • Authentication
          • SSO
          • Management, creation and assignment of privileges and roles (System Privileges, Object Privileges, Analytic Privileges, Package Privileges, Application Privileges)
          • Creation of privileges for external access
          • XS, XSA user and authorization management
        • Security management: monitoring of critical security settings, auditing, encryption, client certificates
        • Availability management (backup/recovery, setting up high availability systems, scaling Hana systems)

        Performance

        • Performance monitoring, management and analysis
        • Monitoring of tenant DBs and limitation of resource consumption, web dispatcher for load balancing
        • Set-up of aggregated monitoring and administration (multi-resource management)

        Data and table management

        • Consistency checks
        • Delta merge
        • Data compression
        • Table partitioning, placement and replication
        • Data Access Administration: Smart Data Access, Hadoop Integration, SAC Connections