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Reduce customer churn

Development of a model to integrate internal and external data to forecast customer churn in a time-sensitive approach

predictive content – Fallbeispiel: customer-churn

Predictive Content - Case Study: Customer Churn

For a provider of fuel and toll invoices, biX Consulting created a customer churn analysis in which it was determined which customers would churn at what point in time. With the help of the biX A.I. tools, it was possible to recognise patterns in the historical movement and master data of the customers and to classifyn...
biX AI Tools – Fallbeispiel: Customer-Churn-Prevention

biX AI Tools - Case Study: Customer Churn Prevention

Customer-Churn is the termination of a contract by the customer. Predicting such events before they occur is of great interest in many business areas. Focusing countermeasures on relevant customers reduces the effort and prevents a sleeper effect with customers who are not at risk...