Kundenabwanderung senken

Reduce customer churn

Development of a model to integrate internal and external data to forecast customer churn in a time-sensitive approach

predictive content – Fallbeispiel: customer-churn

Predictive Content - Case Study: Customer Churn

For a provider of fuel and toll invoices, biX Consulting created a customer churn analysis in which it was determined which customers would churn at what point in time. With the help of the biX A.I. tools, it was possible to recognise patterns in the historical movement and master data of the customers and to classifyn...