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Reduce customer churn

Development of a model to integrate internal and external data to forecast customer churn in a time-sensitive approach

biX AI Tools – Fallbeispiel: Customer-Churn-Prevention

biX AI Tools - Case Study: Customer Churn Prevention

Customer-Churn is the termination of a contract by the customer. Predicting such events before they occur is of great interest in many business areas. Focusing countermeasures on relevant customers reduces the effort and prevents a sleeper effect with customers who are not at risk...